Delete your account

Delete from inside the app

1. Open Fastiq and go to the Settings tab.
2. Tap Delete account.
3. Confirm when prompted.

This permanently removes your account and the data associated with it from our servers, and clears it from the device. It cannot be undone.

Ask us to delete it

Don’t have the app installed anymore? Email support@fastiq.fit from the email address on your account, with the subject “Account deletion request”. We’ll confirm and complete the deletion within 30 days.

What gets deleted

• Your account and sign-in identity (email, Apple, or Google sign-in).
• Your synced data: fasts, meals and food logs, weight and water history, goals, and profile details.
• Meal photos and the nutrition estimates generated from them.

What we keep, and for how long

We retain a minimal record of subscription and payment transactions where we are required to for tax, accounting, and fraud-prevention purposes. That record is not used to identify you within the app, and is deleted on our normal retention schedule. Backups containing deleted data are purged within 30 days.

Deleting your data without deleting your account

If you want a fresh start but want to keep your account, use Settings → Erase all data & start over in the app. That clears your meals, fasts, weight, and goals, and leaves the account in place.

Your subscription

Deleting your account does not cancel a Fastiq Pro subscription — billing is handled by the App Store or Google Play. Cancel it in App Store subscription settings or Google Play subscriptions before deleting your account.

Questions

See our Privacy Policy for how we handle your data, or email support@fastiq.fit.